Don't book through Orbitz for anything, if you do your asking for it.
Written: Jun 04 '08
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The hotel I booked through Orbitz was a very shady place. I tried to contact Orbitz to cancel the rest of my reservation (It was not a safe place to stay). There was no customer service number on any of my paperwork so I searched the internet and still could not find a number. After signing into the website and searching a rep asked if I would like to Instant message. She finally gave me a number. I called the number, where it took five minutes of voice recordings, followed by a twenty minutes of help from a poorly spoken man. There were no reviews on this hotel I choose which is why I didn't know how bad it was. They don't allow users to write reviews when they stay, only if they email you to write a review. They never emailed me. The hotel overcharged me and I'm dealing with my credit card to have it taken off. Thanks Orbitz for the horrible experience.
Recommended:
No
What product did you purchase or try to purchase? Orbitz Hotel booking
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