Where to start???? I purchased the HC8000 underground containment system and 5 collars. We installed the wire and everything worked great...for one week! We then noticed that one of our dogs would not leave the deck and seemed skiddish. That is when we realized that his collar would shock him at random. We removed it and put on the spare collar. We shipped that one back to Hi Tech only to have it returned/refused from the "repairs" address. Then our lab's collar stopped working. We purchased the $80 worth of batteries and changed all the batteries. Then, one at a time, the collars started working at random. One would work one day and not the next. Then the unit (transmitter) stopped working all together. We found this out when we had two of our dogs cross the road in front of our house only to be hit by a car. We now have lost two of our dogs to this fence. HiTech Pets STILL has not sent us new collars or a new transmitter. We have called, e-mailed and even been told that full replacements were on the way. It has now been since April and still nothing. Now when I call, they say everything is backordered with no expected ship date. I have invested almost $400 and have nothing but two dead dogs to show for it....and a lot of headaches!
I have since bought a PetSafe fence and been very happy. Don't waste your time and money with these people.
What product did you purchase or try to purchase? HC 8000 underground fence