DO NOT BUY FROM OnlineCarStereo.com ITS A BIG SCAM
Written: Jun 13, 2008
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If only I've read these reviews then I wouldn't have fallen for it since the price were decent. This site is horrible, the buying part is very quick and seamless, however don't expect to get a quality product in a timely matter. I place an order day 1, and with 2nd day shipping, but did not get the product until half a month later. When the product has arrived, I quickly install and test, come to no surprise as it was dead on arrival. I immediately spoked to the Customer Services (which took about 2 days by constantly calling back and back and back 10 times an hour to get through.) The customer service seems to be clueless half of the time, told me to ship it back and they will immediately ship out a new product. I spent some time taking the product out and immediately Priority ship it back to them, and they have received the product 3 days later, but whenever I called to check on the status it is always the same reply, that its not "checked-in", this process took another 2 weeks for them to have it "checked-in" from their warehouse Once "checked-in", I received an email from the RMA department saying that I need to wait another 4-6 weeks for them to fix the product. They has given me an excuse that once you install they cannot exchange, but thats really BS because without installing, it is hard to tell if its working or not. In most instances you will not see the defaults until you have use for a week or so, which is why most company give you up to 14 days at least to be satisfy with the buy. Its obvious that this company is running a scam since 2/3 of the item I bought were defective in some way or the other. I would advice you not to shop here and look elsewhere for your product if you do not want to waste your time or money. I do agree you save some money but it is not significant enough to deal with these idiots.
Recommended:
No
What product did you purchase or try to purchase? Alpine Headrest monitor package
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