never buy from them again
Written: Jun 27 '08
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Horrible customer service. I suspect they lie and give me the run around to avoid having to ship a component that will make my bicycle work.
They give lame excuses like "We're still researching the product.. could you please call us to give us more information?" Give me a break. You guys are selling the product, you should know this stuff.
Or "Sorry, can't help you now. Our factory is closed today, we'll call you Monday."
Plausible deniability is a smart way to maximize profits. You can claim that you never lie, and are doing your best, while actually dancing around the issue and hope that it goes away.
Recommended:
No
What product did you purchase or try to purchase? 21 speed army recon bike
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