Customer Service? NOT AT FASHION BUG!!
Written: Jul 13 '08 (Updated Jul 13 '08)
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Fashion Bug does have a good selection of plus sized stylish clothes, which is hard to find. We do not have a fashion bug store locally. I had just came across their store while searching online. So, they gladly took my order online, and deducted the amount for overnight shipping. Three days later still no delivery!! And, guess what? They have NO phone number on their site! You have to dig and dig to get to talk to a real person. What ever happened to customer service???? Did they forego that department? After calling the number for the credit card line, and hitting tons of buttons I got the credit card department and demanded they give me a customer service number. Which was worse than pulling teeth! After going through a mound of people, I finally got customer service. They nicely said they had not even processed my order yet. I explained the overnight shipping and such. And, apparently I needed this soon or I would not have paid for it. They said they could process it the next day! Are you kidding me? So, I canceled, what a joke!
Recommended:
No
What product did you purchase or try to purchase? Clothes
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Epinions.com ID:
scmommyje3
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Reviews written: 1
Trusted by: 0 members
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