Horrible Customer service and Shipping practices. Very unreliable!
Written: Jul 14 '08
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I ordered from this site almost a month ago with a delivery date of the 24th of June. Only one of my products was shipped. I sent numerous e-mails all of which said that the matter was handled and the remaining items were being overnighted. It is now the 14th of July and my items have finally been delivered. I have only been able to speak with a representative from their company less than a hand full of times though in my e-mails to them I requested to have a phone call from the company. Each e-mail was responded to in the exact same manner, it was as if they were all rehearsed e-mails. Though the e-mails said that my problem was handled I have waited almost 3 weeks after the first time I was told my items would be overnighted. This sites/company has a non-existent customer service center. You are never able to get in touch with a representative you are required to leave voicemails or e-mails. The voicemails I left mainly went unanswered, I received one return phone call. I will never order from this site again and I will never recommend it to anyone, I have already informed friends to not use their site.
Recommended:
No
What product did you purchase or try to purchase? Purchased ladies golf clubs two golf bags and a mens wedge
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