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Bedroom Furniture Direct

Bedroom Furniture Direct
Overall service rating:  Store Rating: 4.0
Reviewed by 538 customers
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The selection was great however the...

Written: Jul 21 '08
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The selection was great however the delivery has been far from acceptable (delivery agent is Home Direct USA). I first noticed that our order was delayed in Indiana. I called, after it had sat there for 3 days. The customer service agents were not helpful at all. I ended up calling 3 times with no firm answers. It ended up sitting in that warehouse from 7/7 to 7/17! Finally it has moved to a warehouse in my area but I have still not received a call to receive the product. I am very diappointed with carrier who has been handling this delivery. In the future, I suggest Bedroom Furniture Direct contracts with a more responsible carrier.


What product did you purchase or try to purchase? Bedroom furniture
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