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P.C. Richard & Son
Overall service rating:  Store Rating: 4.5
Reviewed by 61 customers
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Review Summary About the Author

HORRIBLE

Written: Aug 05 '08

Store Rating: 1.0

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Full Review
Ordered a refrigerator from them 1 month ago...told me it would be delivered that Monday. So, I stayed home and waited for the delivery and no one came...I called the store 3 times and they couldn't help me. They finally said that the warehouse didn't deliver my fridge and it would be in by the next Monday. Guess what didn't show up the next Monday! Finally, I got through to some manager who told me that the fridge was DISCONTINUED! So, my landlord picked out another fridge guaranteed to be delivered the next Monday-guess what didn't show up?!?! I called and that fridge was discontinued too. I finally told them to bring me a more expensive fridge but charge me the same price THAT DAY (I had now been without groceries for 4 weeks!)! They had the nerve to send me a much worse brand of fridge (that my landlord said that she specifically DID NOT want) and said they took the rest of her money and applied it to a 5 year warranty! Are you kidding me???? NEVER NEVER shop here!

Recommended:
No

What product did you purchase or try to purchase? Refrigerator
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Epinions.com ID:
opinion888
Reviews written: 1
Trusted by: 0 members

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