Quickly replaced a defective part of my order. Happy customer!
Written: Sep 08 '08

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Bought replacement toner cartridge for my Xerox 6115MFP printer. They called to verify the address and were kind enough to note that since they were close, I could order it by UPS ground and save some $ over the 2nd day air that I had requested (and still get it at the same time).
3 of the 4 toner cartridges worked fine. The magenta cartridge did not. Customer service (Jesse) responded promptly, and quickly sent me a replacement cartridge along with an RMA label. The new cartridge works fine. Happy customer!
Recommended:
Yes
What product did you purchase or try to purchase? Xerox Phase 6115MFP replacement toner cartidges
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