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P.C. Richard & Son
Overall service rating:  Store Rating: 4.5
Reviewed by 61 customers
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The equipment did not work. The...

Written: Oct 24 '08
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The equipment did not work. The package itself was in excellent condition, but there was an internal problem. After contacting HP tech support I was informed to send it back to P.C. Richard. I followed the instructions on the website, received authorization to return almost immediately, printed the UPS label and received full credit to my account within a very short period. It is unfortunate that the equipment was defective, but the service I received was exceptional.


What product did you purchase or try to purchase? HP All-in-One printer/copier/scanner
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P.C. Richard & Son Shopper
Reviews written: 54
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