Broadway Photo - Clearly a "bait and swith" company
Written: Nov 07 '08
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I can assure that BroadwayPhoto is a "bait and Switch" company. Please do a google before you buy. My story is this:
I placed an order for a "Sony Cybershot DSC-W130, 8.1 Megapixel, 4x Optical/2x Digital Zoom, Digital Camera (Silver)" for $133.50.
Two days after I ordered I got an email stating that I needed to call them to confirm the order.
I called them and the "Service Rep" started to offer me batteries, memory, cables, etc which I rejected. Telling him that this was a gift for member of my family and I wouldn’t pay for any extras.
After that, I told him that I only wanted to have the same exact model they were advertising in their website.
Immediately, the "Service Rep" changed his tone of voice and started being very rude to me and told me that I wouldn't even understand anything in Japanese, because this was the model they were selling. He told me to buy the USA version instead, obviously with a high different price.
Thus, I told him I was not agreeing with that and he canceled my order.
My question to the community is how come our authorities allow this to happen? I don't think I'm the first one going through this. How come this kind of companies only wastes our time and money?
Also some other points to highlight:
· How come a Japanese version of the same product is cheaper than USA version. They don't pay import taxes?
How come when I received the email notification with the order, they don't specify the price of the product? There might be some rules of commerce not being followed at all, maybe.How come when I provided with my CC information in their website, they asked for my CVV and after 2 days they could process the transaction. It's illegal to store the CVV in any database. I'm wondering how they are doing this?I was totally mis-leaded by www.http://www.everyprice.com/ where they put this company as “trusted seller” and with more than 5,000 reviews. I think the numbers of stars are wrong and need to be seriously reviewed.
I’m changing my CC number just to be safe and please stay away from this company. That is my recommendation.
Recommended:
No
What product did you purchase or try to purchase? Sony Cybershot DSC-W130
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