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Greenwood Lake Wines
Overall service rating:  Store Rating: 5.0
Reviewed by 22 customers
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Review Summary About the Author

Highly Professional with Top-Notch Customer Service

Written: Nov 14 '08 (Updated Nov 14 '08)

Store Rating: 5.0

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Full Review
I placed an online order for a hard-to-find Madiran wine (tannat).  I promptly received a call from Jim (I believe he is the owner) letting me know that the wine I ordered was unavailable; but, that as a courtesy to me for the error, he was going to ship me a MUCH more expensive bottle of tannat -- at no extra cost to me!  There was at least a $30 difference!  They shipped the wine immediately and I received it the next day (with tracking).  This is high-class company that goes above and beyond to serve their customers!  I will definitely purchase from Greenwood Lake Wines again!

Recommended:
Yes

What product did you purchase or try to purchase? Chateau Bouscasse Madiran 750ml 2004
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Epinions.com ID:
jennydoll
Reviews written: 1
Trusted by: 0 members

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