JC Penney has a practice of mistreating its customers including lifelong ones.
Written: Nov 17, 2008
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I would avoid them like the plague. They mistreated my elderly mother horribly. She accidently put a stop check on a payment she them. Her checkbook was misplaced and she lost count of what checks were written. She immediately called JC Penney’s to try to fix the problem.
She then was told not to worry about it the account was fine. This time frame is less than a week. A day later she received numerous phone calls threatening her credit and her condo from this payment she made but still owes to JC Penney's.
She went back to JC Penney’s and was told her account had been paid in full by a collection agency and to take it up with them. It was maybe a week not more past due date. She kept getting harasses night and day by this company demanding payment and an exorbitant fee. She was mistreated by JC Penney’s and the collection agency.
In this state of the economy I guess JC Penney can afford to lose longtime customers (over 45 years).
Be careful of these tactics used by JC Penney’s.
Recommended:
No
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About the Author
Location: NYC, NY
Reviews written: 29
Trusted by: 2 members
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