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DJDeals.com

DJDeals.com
Overall store rating:  Store Rating: 4.5
Reviewed by 555 customers
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Review Summary About the Author

AWFUL CUSTOMER SERVICE

Written: Nov 17 '08

Store Rating: 1.0

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Full Review
Awful customer service. I purchased an item that was assembled incorrectly and asked what they planned to do about it. They immediately stated I should contat the manufacturer of the item and seek to return it for warranty service rather then offering to take the item back (IT WAS THE SAME DAY I RECIEVED IT) -- For all I know they could have intentionally sent me a broken item. Here is an exact unmodified quote from an email that customer service sent me:

After I stated I was unhappy that they just wanted me to contact stanton, rather then sending me a new item they said:

"Oh, well we will tell Stanton they shouldn't assist you then, since you don't want their help"

Real nice huh? Customer service at it's best.

Recommended:
No

What product did you purchase or try to purchase? Stanton Uberstand
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Epinions.com ID:
jack027
Reviews written: 1
Trusted by: 0 members

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