What customer service?
Written: Nov 20 '08
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I liked everything I had read about Zenni until one month after placing my order. To date, I have not recieved my glasses, and have never successfully gotten through to customer service. After several threatening E mails, I was told that my order is "held up in customs". I have since learned that there are 14 complaints at the BBB and I doubt I willl ever get the glasses I have waited for.
I placed an order with LBI and was sent a confirmation for shipping. Why can't Zenni come through for me as thaey have so many others?
Recommended:
No
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About the Author
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