This was awesome!
Written: Nov 24 '08
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I recently began having problems with my Ipaq smartphone. I reviewed various forums to see if the problem with the phone randomly turning off was something that a software update could fix. I found that anything I tried did not work. I decided to contact Square Trade and submit a claim. They would either repair the phone or refund me the purchase price. I have to admit I was initially worried about my first claim to Square Trade. My worries went away very quickly. Once I submitted the claim within two days I received an email with a UPS two day return label and directions on how to return the phone. I dropped it off at a local UPS store by day three. By day five they received my phone, according to UPS tracking information. By day six they had reviewed my phone, determined it was not repairable. I received another email informing me that they would be refunding me the phone's purchase price into my paypal account. I had the option of receiving a check if I wished. The day after the last email I received confirmation from paypal that I had received a payment from Square Trade. All done within about a weeks time!!! This was awesome! I have a new phone and YES I took out another warranty with Square Trade they are A++.
Recommended:
Yes
What product did you purchase or try to purchase? HP Ipaq 6515 Smart phone Warranty
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