Lands End Lives On In The Online Format.
Written: Nov 02 '01
| Customer Service: |
 |
|
| Selection: |
 |
|
| On-Time Delivery: |
|
|
The Bottom Line
I love this site for the quality products and ease of use I recommend it to all savy shoppers that are looking for quality merchandise at a decent price.
|
| Full Review |
The best way that I can describe Lands End online is that
its like having there catalog at the touch of a button on your computer screen.
Virtual MNodel
The benifit of using the online store opposed to the old fashioned method of the catalog is that you have the option online of using the virtual model- you type in your statistics and at the touch of a button you get a very vivid idea just how that clothing item will be represented on your body type.
Lands end was the first to come up with this concept.I think its awesome even in the catalog you have to take a guess but I have found the virtual model is more accurate and the closest to actually trying on items without the hassle.
Step by step process threwout the process-
Threwout the website you are walked threw it on a step by step process to simplify everything.
For example you want to see childrens clothing than click on the icon stating children or kids clothing womans or mens same concept.
Ordering-
Is very easy you choose the item click on a button to put it in your cart and the quanity and size that you desire.
You have the option even to put items in your cart and remove them before checkout if you do change your mind.
Checking out-
You are walked threw the process every step of the way as mentioned you go to checkout where you are asked to enter your ordering info. ship to info. credit card info. and
confirm your order.
It automatically totals tax shipping information and everything that you would have with a normal catalog order you know all the totals before you have to confirm the order which is very helpful if you were previously unaware of the totals prior to logging on to the site.
Customer Service-
Is avaliable online via email and from there 1800 #
at least those options were avaliable the last time that I logged onto there site.In the event that aproblem may arise or a question or concern may pop up this is nice its not like some other websites where you are left in the dark and have no way to communicate with customer service.
I have dealt with a website like that in the past and boy is that a helpless feeling (ha,ha).
Deals-
You can log on during a daily basis to catch the deals that they offer warning though from my prior experience the items do sell out really fast so its best to log on during early morning hours, on a daily basis new items are offered at deep discounts.
Recommended:
Yes
|
|
|
|
About the Author
Reviews written: 51
Trusted by: 7 members
|
