Avoid this company!! I have never written an on line review but this experience was so terrible I feel I need to make time to warn other people about this website. My wife and I ordered a Mia Moda stroller from the Health CheckSystems website. They charged our credit card ($159.99) and sent us an order confirmation e-mail. After about a week we still had not received a shipment confirmation e-mail. We called the company and were put on hold for a short eternity. The customer service representative told my wife that the the company was going to ship the stroller, but did not give her a shipment date, he also told her that he would send her a shipment confirmation e-mail. The next day we called back because we never received the shipment confirmation e-mail. We were told by the company that they would send it as soon as we got of the phone with them. Of course we did not receive a confirmation e-mail. At this point I was livid so my wife told me to let her deal with the company. She called the company the third time and was put on hold.....again. Eventually the customer service representative told my wife that “Mia Moda no longer made that model of stroller and if you want I can cancel the order”. They charged us $160 dollars for something they did not have and they knew they could not ship to us! It took us twice as long to get our money credited back to us after the order was canceled. To make a long story short we had to file and investigative complaint through our bank to get our money. I really can not believe the BBB has not shut this company down. For you own sake find somewhere else to shop.
What product did you purchase or try to purchase? stroller