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EZ Prints Online Store

EZ Prints Online Store
Overall service rating:  Store Rating: 3.5
Reviewed by 14 customers
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Review Summary About the Author

EZ Prints = Poor Choice for Photo Finishing

Written: Dec 19 '08

Store Rating: 1.0

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Full Review
I'm writing to express my extreme displeasure with EZ Prints.  I'm not exactly sure what has happened to the quality of service in both prints, order processing and shipping; but something significant has happened in recent history to impact the level of the company. I made the switch to EZ Prints some time ago based on the high accolades many professional photographers made about the service.  Using the old interface, I was pleased with the results and level of service I received, but since the transition to the new interface; the lack of control of my photos in the application and the extremely poor service I received on my most recent order, I have no choice but to abandon EZ Prints as my "go-to" choice for photo finishing. I do not intend on using EZ Prints again, and hope that this message finds it's way to the appropriate individual who has the power to steer the company back in to the level it once was.
Respectfully,
Kevin Lepic
Principal Designer / Photographer
Zero1Studios

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Epinions.com ID:
klepic
Reviews written: 1
Trusted by: 0 members

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