Bad Customer Service!
Written: Jan 06 '09

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I am a savvy online shopper and always look for good customer service. I purchased a waffle baker around Christmas. When it came it was defective. I wanted to return it, which was no problem, except they would not refund my 16.95 original shipping AND I had to pay to return it for a credit. Williams-Sonoma has now been crossed off my list of online stores to buy from. Please seriously consider their return policy before ordering. They claim 100% customer satisfaction. That is a joke! Never again
Recommended:
No
What product did you purchase or try to purchase? All Clad Waffle Baker
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About the Author
Reviews written: 3
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