Worst ever car rental experiance
Written: Jan 11 '09
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| Full Review |
Worst Experiance !!!!
I had booked a convertible car thru Hotwire in Miami International Airpot location durin last (2008) Christmas vacations .
When I went their to pick up a car , initially representative told me that he is not able to findout my reservarion . After doing some additional search he did found the reservation on his system .
When he checked the price at which I booked it (which was about 1/2 as compared to the price over the counter on that day ) , he called his manager . His manager checked the price again and then he refused to give me CAR and said that he does not have a car .After some arguments and heated discussion , he said that I need to check again with Hotwire and they can not fulfill my request .
When I call Hotwire , they said that they do no have any control over Avis and can not do anything about it . When they tried to call the Avis location , Avis Manager lied and siad that there was nobody came to pick the car and hence they hadgiven the car to somebody else.
This insident created lots of problem for as I had to search another car which was way beyond my budget .
I will never rent any car in future from this company
Delivery Speed : Poor
Order Accuracy : Waste of time
Customer Service : Awful
Overall Satisfaction : Extreemely Dissatisfied
Recommended:
No
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