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iHerb.com
Overall service rating:  Store Rating: 4.5
Reviewed by 353 customers
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Review Summary About the Author

BAD CUSTOMER SERVICE -> there are better places

Written: Feb 02 '09 (Updated Feb 02 '09)

Store Rating: 1.0

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Full Review
The prices are good but there are better places. What I went to Iherb.com for was their customer service. HOWEVER, recently I paid an extra 9.00 to get my order in two days. I placed my order on a Wednsday and did not receive it till the Monday very late. I've shopped many places online and most notified me if my order did not make the cutoff to receive my order in a timely manner especially since I paid the extra 9.00 to receive Friday.

They took their time processing my order, they never notified me it wouldn't be received Friday.

And, their customer service is ran by canned responses from them which is only upsetting me more. They're ridiculous. There are better places with very comparable pricing ... house of nutrition for example.

Recommended:
No

What product did you purchase or try to purchase? vitamins
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systah
Reviews written: 1
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