Poor customer service, don't seem to need the business.
Written: Feb 27 '09
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Sorry to say my first and last time I will order from them. I ordered a jacket that was said to be in stock. It was not and was told it was on back order. I kept getting notices that it was still in back order and that it would be cancelled. I checked on line it is still be offered. The thing that really annoyed me off was the fact that they offered to sell me a similar jacket for only $150 more. Clearly bait and switch. You would think in this economy that one would be concerned with getting new customers. I guess not. Maybe i will look again during their going out of business sale.
Recommended:
No
What product did you purchase or try to purchase? Rei Jacket
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About the Author
Location: NYC, NY
Reviews written: 29
Trusted by: 2 members
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