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American Express Business Travel Center

American Express Business Travel Center
Overall service rating:  Store Rating: 3.0
Reviewed by 6 customers
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Review Summary About the Author

Bad service - watch out!

Written: Mar 19 '09

Store Rating: 1.0

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Full Review
American Express travel screwed me up. I purchased a roundtrip ticket in March 2008. On my departure date, May 22, 2008, I was at the Delta counter and found out that Delta was missing the ticket number from Amex travel. I called Amex travel to get the number, found out that somebody there screwed up and didn't send the confirmation to Delta.
The lady at Amex travel instructed me to buy a new ticket at the counter and amex travel will reimburse the fare. This new fare is about 4 times more expensive than the original fare.

After I got back, I tried to get back with this issue with Amex travel.
American Express travel denied everything they said and they said they have no prove.

I realize now that I was trapped by American Express travel.
So, watch out when purchasing ticket with them!
I tried to call them to explain (it is now almost one year) and they really didn't care of the situation.
It was their mistake and they are trying to hide it.

Recommended:
No

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Epinions.com ID:
sh11zuka
Reviews written: 1
Trusted by: 0 members

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