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BikeBandit.com
Overall service rating:  Store Rating: 3.5
Reviewed by 5 customers
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Review Summary About the Author

Slightly above average until they make a mistake...then HORRIBLE!

Written: Mar 25 '09

Store Rating: 2.0

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Full Review
Had been a semi regular customer of bike bandit for several years.  Placed an order, as usual the shipping time was slow, but it's expected with them.  They sent an incorrect part.  I got back to them in a few days, and called someone a couple weeks later...life is busy!  I was told the wouldn't take anything back older than 15 days, despite the fact it was THEIR mistake.

um...seriously?  You don't want to retain customers?



So, in 2009, there clearly are some companies apparently doing so well they don't care about keeping long term customers.


Thanks so much BikeBandit!

Recommended:
No

What product did you purchase or try to purchase? Brake pads
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Epinions.com ID:
wsmc831
Reviews written: 2
Trusted by: 0 members

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