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VetAmerica Online Store

VetAmerica Online Store
Overall service rating:  Store Rating: 4.5
Reviewed by 1121 customers
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Review Summary About the Author

DON'T ORDER FROM VETAMERICA...TERRIBLE CUSTOMER SERVICE.

Written: Apr 10 '09

Store Rating: 1.0
Full Review
I ordered 3 different products from VetAmerica and was told there was a delay in shipment.  If the order was delayed for more than 1-3 days, they would let me know.  Then they sent a partial order and said one of the items that I ordered was out of stock.  The reason why I ordered everything together was to save on shipping...they charged me for the entire shipping amount but never sent the full order.  When I contacted customer service, they said they had sent an e-mail saying they didn't have one of the products.  I never received it so asked them to re-send the e-mail but of course they weren't able to find it (BECAUSE THEY NEVER SENT IT IN THE FIRST PLACE).  I order everything online and all other companies ask before shipping partial orders.  VetAmerica did not because they didn't want to lose the business.  I will never oder from them again!!

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sneffepinions
Reviews written: 6
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