AWFUL CUSTOMER SERVICE!!....wondering if it is a legitimate store.
Written: Apr 13 '09
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I would suggest to NEVER order anything from this store. I placed an order 3 weeks ago and it still has not shipped. I have called numerous times to check status. Only twice did I speak to a live person to see why it hadn't shipped and he could only tell me that he would have to check into it and call me back. Still waiting for that call back...it has been over a week now. When I call the so-called store now, no one answers the phone at any of the extensions. I have left messages on some voicemail boxes (still no call back) & some of the vm boxes are full, so you can't leave a message. I have now contacted the credit card company and told them to not pay these people. Absolutely disappointed with the customer service here and would NEVER, NEVER, NEVER use them again.
Recommended:
No
What product did you purchase or try to purchase? picnic basket
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