Skepticism allayed.
Written: Nov 17 '01
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The Bottom Line
If you venture into the online jungle of electronics retailing, buydig.com looks like a low cost safe haven.
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Being a native New Yorker and having spent several years working in the retail camera and electronics business there, I know that the tri-state area is where you'll find the best prices on cameras, computers and personal electronics. I am also quite familiar with every sales tactic used in the NY retail industry and was thus, more than a little nervous about dealing with one of these companies via the Internet.
After extensive research, I decided to buy a higher end digital camcorer from Buydig.com. Although their price was the SECOND lowest I found, I found a lot of favorable comments about this company on resellerratings.com. The online retailers also play this game of using inflated "shipping" charges to increase their profit margins on these relatively low profit items. However, many of these online retailers will charge $100 or more to "ship" a 5 pound camera! Buydig.com charged me $34.95. While that is somewhat inflated, it was among the lowest shipping charges I found.
About 24 hours after I placed the online order, I received a call from "Art" to "confirm" the order. The real purpose of Art's call was to pitch accessories and an extended warranty. His sell was rather soft and he backed off when I declined to purchase anything else. He said that the order would ship in 48 to 72 hours via Fedex Saver. I don't understand the reason for the 48 hour delay. The camera did, in fact ship, exactly two days after his call. Although Art told me to expect delivery in 5 to 7 days, the camera arrived yesterday... only two days later. The box had the Sony seal and included a USA warranty. (Watch out for that when you order electronics or cameras from these NY retailers. The manufacturer WILL NOT honor a warranty on "gray market" items.
Overall, I'm satisfied with my purchase experience and will consider Buydig.com in the future.
Recommended:
Yes
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About the Author
Location: Atlanta, GA
Reviews written: 25
Trusted by: 5 members
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