Very poor!
Written: May 04 '09
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I ordered a half of a dozen pair for myself and girlfriend. Only half arrived, and the rest on back order. One pair was not the right ones, so I sent it back with a written explanation that they sent the wrong ones. I get an e-mail saying they received the returns, and they are charging me$4.75 for damage. What?? I returned the wrong ones they sent me and explained in writing. What don't they understand????
I even had to pay postage to return the wrong item sent. I sent an e-mail telling them to take me off their e-mails an advertizing lists, and to cancel all the back ordered items. I received another e-mail saying they would check into it. I sent one back saying I didn't have much faith in their customer service as they already charged me, and I had to pay to return their mistake, and the other half of my order was on back order. I do not recommend this company to anyone that expects customer service, or that they will get what they ordered. Stay away!!
Recommended:
No
What product did you purchase or try to purchase? Men''s underwear
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Epinions.com ID:
arleyg
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Reviews written: 2
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