Dell Inspiron 7000
Written: Nov 20 '01
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Pros: Reliable, superior technical support
Cons: Heavy , rigid and poor touch pad sensitivity
The Bottom Line: Other than the weight, this is a very reliable machine. DELL's support is, without question, the best in the business. And it adds lots of value to this product.
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| pacfact's Full Review: Dell Inspiron 7000 A400LT |
This laptop is very easy to use. Dell has given very clear instructions for the user. The first weakness noticed was the poor sensitivity of the touchpad. I use a mouse whenever I can. Also, it was unfortunate the Intel Pentium II CPU that came with the product was faulty and it caused intermittent freezes. However, several technical support persons I contacted were courteous and sincere in helping resolve the problem. Per technician's request, the machine was sent back to DELL for replacement-all freight paid for by DELL. The first time, DELL replaced the mother board but kept the CPU. The repair technician could not figure out what was wrong. I sent it back again and leave a notes in the DELL provided box indicating the CPU was faulty. And after DELL replaced the CPU, the machine is running very smoothly ever since.
Recommended:
Yes
Amount Paid (US$): 3000
Operating System: Windows
Processor: Intel Pentium II
Processor speed: 401-500
RAM: 128
Internal Storage: CD-ROM
Hard Drive (GB): 13-20
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Epinions.com ID:
pacfact
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Reviews written: 3
Trusted by: 0 members
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