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GolfSmith

GolfSmith
Overall service rating:  Store Rating: 1.5
Reviewed by 29 customers
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Review Summary About the Author

Worst customer service experience in years

Written: Jun 21 '09

Store Rating: 1.0

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Full Review
I was a bit shocked at how bad their customer service is.  I ordered an email gift certificate for father's day that didn't show up.  After waiting on hold for a while, they answered and fairly rudely said it takes 24 hours (which it had already been).  They said, "don't worry, it will process tonight at 8pm Central Time."  Are you sure I asked?  Absolutely, they replied.  After 48 hours it still hasn't processed and calls to their customer service line ring and then hang up... I've tried on both my land line and cell phone.  These people have truly lost it.

Recommended:
No

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Epinions.com ID:
smhilton
Reviews written: 1
Trusted by: 0 members

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