Waited for over 20 days - then had to cancel order
Written: Jun 22 '09
| Ease of Ordering: |
 |
|
| Customer Service: |
 |
|
| Selection: |
 |
|
| On-Time Delivery: |
|
|
|
| Full Review |
I ordered a pair of Maui Jim sunglasses on 5/30. I e-mailed customer service on 6/11 inquiring about the status. I received a reply the same day stating that they were on backorder but should be shipped within a week. I inquired a second time about my order on 6/22, they had no answer and offered to cancel the order - which I accepted.
POSITIVE - The customer service was quick to respond.
NEGATIVE - I never got my sunglasses.
Recommended:
No
What product did you purchase or try to purchase? Maui Jim Kai
|
|
|
|
About the Author
Reviews written: 1
Trusted by: 0 members
|
View Information
