GolfSmith

Overall service rating: Reviewed by 29 customers
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Review Summary

About the Author

Just like my 5th grade progress report - UNSATISFACTORY / NEEDS IMPROVEMENT

Written: Jun 30 '09 (Updated Jun 30 '09)

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Full Review

My experience of shopping at GolfSmith could be described as nothing better than poor. The lack of attention to details by the customer service representatives caused me to finally receive my customized clubs 2 months after I had ordered them! I called the various representatives and each one gave me different answers. The supply chain management / operations of this store needs to be completely reworked since it is currently very inefficient. According to these posts, it seems that more than one person has received the same treatment as me, so future golf/tennis enthusiasts the only advice I have is to SHOP AT YOUR OWN RISK.

Recommended:
No

What product did you purchase or try to purchase? a customized set of irons

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Epinions.com ID:
consumerasdf

Reviews written: 1

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