MANUFACTURER MAY NOT HONOR WARRANTY ON ITEM PURCHASED FROM AMAZON: Do your research on every product, particularly about warranty. Many NEW products sold directly on Amazon Marketplace (not from a third party) are NOT honored for warranty by the manufacturer. Clarisonic is an example. You will get burned if you purchased such an item on Amazon. RETURN ITEM AND AMAZON WON'T REFUND claiming not item sent. We purchased DVD set sealed as a gift. We had to return the same set as person already had it. Amazon argued the item was not the one sent. Yes, in fact it was! Moreover, Amazon didn't bother to return that item back to you. Amazon wouldn't refund our money. They just kept the returned item AND our money! We had to fight it in court and with the credit card company for months to get the refund owed to us by Amazon. REFERRAL TRACKING doesn't always work. Finding out that referrals are not paid during system problems. This was verified to us. There is no level of trust with this entity. We do not shop with Amazon any longer.
What product did you purchase or try to purchase? Clarisonic