We really like our new dishwasher. It is as quiet as they say but we've had a few surprises I wanted people to know about. The door is hinged incorrectly (not a 90 degree) so the bottom rack can roll right onto the floor! We installed a month ago and it has rolled off 3 times. I started keeping my leg against it as I load it!
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I called Electrolux and they said that all I needed was a hinge package and they would send me one free of charge (as if I would pay!). They said I could install it myself. It came a week later and was really confusing. I decided to call them back and tell them they had better install the 2 parts. They sent someone out and he had a horrible time. He said that Electrolux knows about their problem but isn't doing anything about it and hopes people don't really notice!!
The 2 parts they sent didn't work so the repairman adjusted the hinges a little. It seems to be okay (I'll keep you posted), but now the bottom of the door sticks out a bit.
You can be sure that I will let Electrolux know about this. Otherwise, it is a pretty good dishwasher.
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