Absolute Worst Customer Service Bar None
Written: Sep 05 '09
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I can't believe the arrogance of this company. First I order an expensive part and pay for 2nd day shipping in order to get ready for an upcoming race. To my surprise, they sent me a cheap piece of junk versus the part I ordered and pre-paid for!! A respectable business would immediately apologize, ship the correct part overnight, and include a return label for their screwed up part. Not these guys! They email a GROUND UPS label and will not do anything about their mistake until they get there worthless inventory back. This is last time I every use this worthless company.
Recommended:
No
What product did you purchase or try to purchase? 29er High End fork
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