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Zenni Optical Online Store

Zenni Optical Online Store
Overall service rating:  Store Rating: 3.5
Reviewed by 167 customers
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Review Summary About the Author

They are the worst crooks in the optical industry, Don't buy from Zenni.

Written: Sep 16 '09

Store Rating: 1.0
Full Review
I recently ordered two pair of glasses from Zenni. When I received the glasses, the prescription was incorrect, (my prescription was current, August 2009). I returned the glasses and a copy of my prescription. I was contacted an advised the prescription was correct and was offered to return the incorrect prescription glasses or 50% refund. I advised the service department, I would have no use for the glasses and accepted the $29.98 refund.

I believe the company did not want to lose money on my purchase and lied about the prescription being correct.

Beware of buying glasses from Zenni, they are a rip-off.

Recommended:
No

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Epinions.com ID:
jimmy345
Reviews written: 1
Trusted by: 0 members

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