Cross Pens Service Forever
Written: Dec 07 '01 (Updated Dec 07 '01)
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The Bottom Line
You will never need another pen, and with a life-time guarantee you can't go wrong.
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I never realized what a guarantee for life would be like until I owned a cross pen. I love pens in fact I own many very nice ones, but my favorite is my Cross. I have about three of them and they are always at "hand". My favorite pen had a problem when the clip portion and my great niece had a bit of a disagreement and it bent. I went to the Cross website and the information was clear about how to send the pen back to get it fixed. Cross didn't ask any questions and they repaired the pen and the only cost to me was postage plus $5.00. The pen was repaired like new and back in my hand in about 6 weeks. Well that was so wonderful that when my mother died and we are closing out the estate I came upon 2 more Cross pens that she had but both were not working. Again I sent them to Cross and for just postage and $5.00 each the pens were repaired and sent back good as new.
Cross doesn't talk about this much but let me tell you that the lifetime guarantee they offer on the pens is wonderful. Go to the website and explore, find the pen you can love and buy it knowing that if you ever have a problem they will fix it. For me to have replaced my pen I would have spent a lot of bucks, but knowing that Cross would fix it was peace of mind. I know that may sound silly but I really do love my Cross pen. I have a Mont Blanc that is wonderful, but my Cross is heaven. They are a great company that stands behind their product and the website is like being in a candy store with so much to choose.
If you are looking for a good writing instrument with a good company then look no further, A.T. Cross is it.
Recommended:
Yes
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About the Author
Member: L Rai
Reviews written: 215
Trusted by: 15 members
About Me: Business consultant, Business Instructor and English teacher working abroad China and Kazakhstan.
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