The absolute worst on line buying experience I have ever had.
Written: Nov 09 '09
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I ordered a specific ladder from them and they delivered to me a much cheaper version. I called and asked them to send me the correct item and I would gladly return the inferior one. I was told that I would need to send them the unit, ground, and wait for the proper item to be delivered again at less than next day service. I consider this to be the worst, lowest level of customer service and believe that they purpously employed a bait and switch hoping I would not recognize the descrepency. I ordered from another vendor and recieved awsome service with no distrust. Look around there are better vendors out there. The items they are selling are the out of date left overs which are inferior to the more modern selections at other vendors and the prices are just a reasonable.
Recommended:
No
What product did you purchase or try to purchase? telesteps ladder
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