HORRIBLE!!!
Written: Dec 17 '09 (Updated Dec 31 '09)
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| Full Review |
HORRIBLE company to order from.
Placed order on November 28th for Christmas delivery. I have gotten two e-mails from them so far extending the shipping date and now they "cannot guarantee delivery by Christmas".
E-mail contacts only get answered by automated e-mail responders with generic information. Website never gets updated; only shows "order in process". There is no physical address to write to or complain to the BBB. This is trully a ciber company with no headquarters or actual point of contact.
Tried calling. Perpetual hold after which the agent said I should have ordered it earlier if I wanted it by Christmas. You gotta be kidding me!!!!!! At least the agent was not in India or Pakistan, but they were still not able to provide ANY updated information on this order. They did tell me it was shipping out of KY so maybe there is hope that the package will arrive by December 24th.
Received another e-mail with a link to rate their service. Even the link in their e-mail does not work. Maybe they know that they would get terrible reviews if the link actually worked.
I will NEVER place another order with these incompetent fools.
RUN AWAY from this company.
I cannot believe that the NFL endorses these fools.
UPDATE 12/24 - Received e-mail from NFL Shop telling me they were cancelling half of my order because "the item is unavailable". It's funny how it WAS available when I ordered in November. As of Xmas eve I still had not received the other half of the order. Tried calling them and was on perpetual hold for a half hour before hanging up.
Recommended:
No
What product did you purchase or try to purchase? Two custom NFL Saints shirts
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About the Author
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