Mixed Bag
Written: Dec 18 '01
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The Bottom Line
I am very happy with the final product but not happy that they can't give accurate delivery times for their items ordered online.
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| Full Review |
While shopping online made it easier for us this wasn't the best choice for us. There was not quite the selection I had hoped for. I thought they would offer everything you can get in the store online but they didn't. The plus side to ordering online was that I was able to order the size I needed. If I had ordered it in the store then I would not have been able to get my ring for 4-6 weeks while it was sent out to be sized. The bad part of ordering online are the discrepancies. The website told me my ring would be shipped in 6-7 days but the confirmation email I received said 2-3 weeks. Needless to say I was upset. I did email them to ask for clarification and was told that the email confirmation would be the accurate estimate as that estimate is set by the manufacturer who is shipping the item direct. As it turns out I got my ring in less than two weeks. I don't know if that is because I told them that I need to have the ring by Christmas or not. This ring happens to be my engagement ring.
Recommended:
Yes
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About the Author
Member: Robyn Kramer
Reviews written: 11
Trusted by: 1 member
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