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Opinion Summary
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Poor customer service for returns
by stormwarrior | Jan 27, 2010
I ordered a Smartwool hat from Altrec on 12/21/09. The item was shipped quickly to me but after seeing it I decided to return it. I mailed the hat back to Altrec on 1/7/10. A week later I looked on the "My Account" page on their web site to see if they ...Return to opinion
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Hi! (Reply to this comment)
by dlstewart,  in Online Stores & Services
I hope you'll update your review with the outcome.
Wishing you the best of luck,
Dawn
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Jan 27, 2010
1:34 pm PST
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Welcome! (Reply to this comment)
by tennis_player
I see this is your first review. Welcome!
A little information about the web site, products and something about value or pricing would round this out quite nicely.
I'm sure that would move the ratings from "somewhat helpful" to "helpful" or even "very helpful."
Let me know if you edit/add to this review and I will come back with the good possibility of changing my rating upward.
Simply reply to this comment and I will see it.
Good luck and, again, welcome!
Jim
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Jan 30, 2010
1:02 am PST
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