Crooks
Written: Mar 04 '10
| Ease of Ordering: |
 |
|
| Customer Service: |
 |
|
| Selection: |
|
|
| On-Time Delivery: |
 |
|
|
| Full Review |
I ordered three light bulbs for my exhaust fan from them. The bulbs came in a large box with a single sheet of bubble wrap thrown in. No tape or anything, so the bulbs just rattled around in that box. What's amazing is that only two were broken. I emailed to ask for replacement bulbs and the initial response was friendly and asked for some additional information (like whether the box was damaged). I emailed back after a week or so and got a response that my "request for an RMA" had been refused, no no further explanation. I will take it up with the credit card company.
These people are thieves and I will steer well clear of them in the future. They are also incompetent, the packaging of the bulbs I ordered was absurd. I don't know how they can stay in business doing that, as USPS or UPS will not pay an insurance claim with that sort of packaging.
Recommended:
No
What product did you purchase or try to purchase? Exhaust Fan Bulbs
|
|
|
|
About the Author
Member: James Edison
Location: Alameda, CA, USA
Reviews written: 46
Trusted by: 2 members
|
View Information
