I refinanced my 30 year fixed loan to a 15 year fixed loan @ 1.25% lower than my current loan. The banker and client care specialist answered all off my questions and moved the closing along quickly. Fees were reasonable and the banker worked hard to avoid certain fees that other lenders typically charge.

From initial contact to settlement took 18 days, and I wasn't even in a rush to close. The entire process was managed on-line, including status, to do list and required documents. Forms were digitally signed and are stored on line, making them retrievable even after the closing process. Finally at closing a notary arrived on time at our house.

I would recommend Quicken Loans!

Recommended: Yes