The Choice in Cellular Service
Written: Dec 30 '01
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Pros: Price, Service, Plans, Coverage
Cons: None
The Bottom Line: Get this phone if you desire personal service and wonderful plans and coverage.
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| rselsky's Full Review: AT&T Mobile Phone Service in Hartford |
ATT Wireless services are the best that I have ever dealt with. Their plans are good, their coverage is great, and their representatives are courteous and helpful. I have had good experiences with them and will be staying with them as long as I require the services of a cellular phone.
I purchased my first phone through a very helpful representative who helped enormously when it came to customizing my plan. I told him what I wanted and he gave me the best deal that fit my plan. He was helpful in explaining the necessity of certain options and tactful in discouraging my purchase of unnecessary add-ons.
The phone I purchased was also a wonderful buy. I got the best phone possible at the time and I got a good price for it as well. It was half off with the rebate and well worth the full purchase price. It has wonderful features and is rated by me in a review on this website.
The service by ATT is unique in its ability to provide coverage from three providers. Not only does ATT service you with its towers, it also uses those of SNET and a third local provider. This means you are more covered and pay less roaming and analog fees.
The fees of ATT are also nice. There is no extra cost for analog phone use. I can use the phone anywhere in home calling area and I never have to pay more unless I go over my minutes. Even then, the rate per minute is minimal and not a deterrent from using the phone.
The customer service representatives were helpful when I changed my plan briefly. They explained the differences in features and cost and let me decide what I wanted to do. They also quickly fixed a billing snafu and did not charge any extra.
The plans are well tailored to me and the other people that I know that use this service. The plan covers just right home area so that I am not paying for service that I do not use. There are also numerous levels of each plan so that one can choose their desired number of minutes.
All ATT plans now come with unlimited night and weekend minutes and 250 free text messages. Both are very useful for someone like me. I like the ability to have quiet conversations during meetings or dinners, but I also make a lot of calls during the weekends because of my free long distance.
Recommended:
Yes
Amount Paid (US$): 40/month
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Epinions.com ID:
rselsky
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Member: Richard
Location: Fairfield County, CT
Reviews written: 21
Trusted by: 20 members
About Me:
Proud father of three boys, I love bikes, cars, and computers. Check out my opinions.
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