Always very very good.
Written: May 21 '10
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I've ordered from Nordstrom's a vew times. Never a problem. This time I purchased a dress for $118.00, more than I wanted to spend, but it was the only one I found that I liked.
Got the dress, tried it on, looked great. A week later I was trying it on again and noticed that the price tag was on it and the price was marked down from $118.00 to $66.90 (!@%##$!)
That's fifty dollars...what the? I called and explained my horror and they explained to me that some stores may mark down and others may not and that's probably what happened but they adjusted my credit card the difference without any fuss. The woman was very gracious.
God bless them. We need more customer service like that.
Recommended:
Yes
What product did you purchase or try to purchase? Lily Surplice jersey dress
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