Wasnt worth the headache!
Written: May 30 '10
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| Full Review |
Kmart sold me a Disney death trap travel system for my daughter. Kmart has the WORST service. DO NOT SHOP KMART
I purchased a disney travel system - car seat & stroller combo. The box was in terrible condition when I received it, held together with staples and tons of tape. Upon cutting the travel system out of the box there were pieces missing. The base for the car seat, anchor system, manual, bar that the car seat clamps into, cup try for the stroller, and 1 of the stroller wheels. Kmart offered NO help so I contacted the manufacturer. I was able to purchase the missing pieces for about $50 and the car seat base from Wal-mart for $35.99. I have now added about $90 (with shipping) to what I originally thought was a good deal.
After putting everything together the stroller still is a death trap. The car seat never latches into the stroller properly and the front wheels literally fall off. I called Kmart back and was offered a refund from one woman and a store credit from another woman (either would be acceptable) I havent received either so I call and email and now Customer service has no idea what I am talking about.
Now kmart wants me to go purchase a box that the system will fit in and pay over $60 to ship it back to their warehouse. At this point I will have spent more money on shipping and extra parts than my refund will even be worth. Kmart can come pick this up because I will not put my daughter in it!
DO NOT BUY FROM KMART!!!
Recommended:
No
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