BAD AS HELL!!!
Written: Aug 14 '10
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I purchased a book online from Valore Books. The textbook that I purchased were for one of my major classes. It were a BRAND NEW BOOK for a price of $112.00. There were other stores that had this same particular textbook for the same price and condition but I choose Valore--like an idiot, but I didnot know.
I purchased the book. The book arrived within 4 days. I received the package and when I opened it I immediately knew that this book was not brand new. I started flipping through the pages and there were highlighted texts, pencil markings, ink markings, badly dented and folded pages, this book had been through the ringer. I immediately called Valore. I explained to them that this book is not a brand new book in which I had ordered. They told me to contact the vendor who sold me the book and request for a BRAND NEW replacement book, which I ordered to begin with. I contacted the vendor. I demanded a NEW BOOK. I was told that there were no new books in stock and that they would give me a refund of $25.00. I emailed them back and told them that I want more than $25.00 for a refund. I am totally mad. This textbook isn't worth $50.00. My classes start in a couple days so I have no choice but to use this raggedy book. I will never use Valore ---ever again. Not even if they were giving their books away. I am a struggling single mother of three. They charged me for the price of a new book when they actually sent me a book that looked as though it had been used for a couple years. They ripped me off. Please don't buy your textbooks from them, please,
Recommended:
No
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