Horrid Customer service
Written: Oct 09 '10
| Ease of Ordering: |
 |
|
| Customer Service: |
|
|
| Selection: |
 |
|
| On-Time Delivery: |
|
|
|
| Full Review |
After receiving a gift o two items, both I and my wife needed smaller sizes. Of course we sent it back immediately using the enclosed formsx and included UPS shipping label. After 3 weeks, I called. They did nothing because a replacement of one of the items was not available. No they did not call. It has now taken 45 days and I have yet to receive the replacement for the one item that was available. Customer service kept no records of the three calls I made to find out what was happening to the shipment. They offered a refund or a gift card for the item that could not be replaced. That hasn't arrived either. and the last call had no record that we requested a refund. Absolutely HORRID.
Recommended:
No
What product did you purchase or try to purchase? travel shirts
|
|
|
|
About the Author
Reviews written: 1
Trusted by: 0 members
|
