Shiekh's Shoes Online Store has a lot of variety but some strange policies.
Dec 11, 2010
I love to find websites that sell trendy shoes and clothing at affordable prices. I found Shiekh's Shoes Online Store and loved what they offered and their prices. However, I had a little issue with them that made me think twice about ordering with them again.
What the Site Sells
This site sells loads of trendy shoes as well as well as men's, women's, and children's clothing and accessories.
Navigation, Shipping, Returns
The site is large but attractive. You can easily navigate by choosing category and then drilling down by several different types of criterion. You can keyword search as well. Photos are good and descriptions are adequate. Prices are clearly stated next to each item. Click to add items to your cart.
Shipping is free for orders over $35.00 and $8.95 below that in the US. There are various shipping charges for international destinations.
They accept major credit cards as well as PayPal. You will receive a confirmation letter and a shipping one when the order ships out.
Returns are accepted within 60 days. You can send the items back at your expense for fit or other non-defective issues. If the item is defective, they will reimburse your shipping for the item as well as the original shipping costs. The warehouse is in Canada so sending items back from the US could be quite costly if there is an issue with fit or you just don't like something.
I saw a pair of boots that I loved for $34.97. That was a good price for them as I had been looking on the net at other sites at the same ones. I added them to my cart but realized I was a mere three cents away from free shipping. Not one to pay $8.95 for shipping, I searched the site for some little thing I could toss into the cart to bring me over $35.00. I couldn't find anything so I added a pair of winter boots that were deeply discounted and were cute but I didn't exactly NEED. That effectively brought my order total well above the $35.00 free shipping threshold and I made my order without incident.
I received a confirmation email immediately. I then received a shipping one. It seemed as though all was fine.
It took quite a while for my order to arrive but it came packed well. When I opened the box, there was just one pair of boots in it - the ones I tossed in there to boost my total cost and avoid shipping charges. The ones I really wanted were not in the box. There was a letter in there telling me that the boots I wanted did not come into their warehouse in a reasonable time so they canceled them and shipped just the other boots. They didn't charge me shipping and gave me a 10% off code for the same boots if I wanted to reorder them. But...why didn't they tell me the boots I ordered were out of stock way before they sent out the order? Why didn't they just put the one pair of boots on back order and send the available ones out? I would have waited. Why didn't they at least give me the option of canceling the order or waiting for the boots to come in?
If I wanted to order the same boots again, I would have had to go to Shiekh's Shoes Online Store, order and pay for them and, I believe, pay shipping unless I could find something for three cents or over to bring me to the $35.00 threshold AGAIN. Then I would have to wait for who knows how long and not know if they were or were not on their way. I went somewhere else and purchased the boots for the same price and received them within a few days.
The fact that I was not informed that the boots I wanted were not coming until my order was on my doorstep and that the warehouse is in Canada making returns more expensive than if the warehouse were in the US has caused me to swear off the site. It isn't a bad site and has a lot of variety and the quality, from what I saw, seems fine. But I don't like not knowing that something is out of stock until the order arrives and it isn't in the box.
Shiekh's Shoes Online Store has some great deals and fun and trendy items as well as name brand ones. It has a lot of variety and shipping is great for free over $35.00. They also have promotions that will further drive costs down. However, they are located in Canada so returns could be costly and they don't tell you that items are out of stock. In fact, I don't even know if they HAVE stock or if everything is ordered once you place an order with them. They apparently had to wait for the boots I wanted to come in and, when the wait became too long for them, they just shipped my order out and asked me to reorder the same boots all over again. I don't think so. Hassle. 3 stars. I do recommend them but beware of the things I mentioned and be very sure that what you are ordering will fit to avoid costly return shipping.
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